Privacy Policy

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and profile details.
• Business Information: Shop details, services, pricing, and product listings provided by business users.
• User-Generated Content: Live streams, likes, comments, followers, and other interactions within the app.
• Device & Usage Information: Device type, operating system, and app usage data.
• Location Information: We do not collect or access your device location. Users are required to manually enter their address for services such as delivery or bookings.
• Media Access: Photos, videos, and files if you upload or select media within the app.

We use your data to:

• ✔️ Create and manage user accounts
• ✔️ Process bookings and orders
• ✔️ Enable live streaming and social interactions
• ✔️ Improve app performance and user experience

Our app may request the following permissions to deliver core features:

You can control these permissions anytime in your device settings.

We do not sell your personal data.

We may share limited information:

• 🔁 Between users and businesses to complete bookings or orders
• 🛡️ With service providers (such as payment gateways and hosting services) to operate the app

Users can create and share content such as live streams and posts. This content may be visible to other users across the EZSwiftShops community. Please be mindful of what you share publicly.

We take reasonable measures to protect your data using encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.

We may use third-party services for:

• 💳 Payments (Stripe, PayPal, or similar gateways)
• 📊 Analytics (to understand app usage)
• ☁️ Hosting & cloud infrastructure

These services may collect and process data as per their own privacy policies. We encourage you to review their policies.

This app is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

We support both individual users and business accounts. Data usage may differ depending on account type — for instance, businesses may provide shop listings and transaction data. All personal and business data is handled according to this policy.

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page, and the "Last updated" date will be revised. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding your privacy or this policy, please reach out to our support team:

We aim to respond within 5 business days.